What we collect
When you contact us we may collect your name, company name, email address, phone number, project details and any other information you choose to share. If you accept analytics, we also receive basic website usage information through Google Analytics.
Why we use it
We use enquiry details to respond to your message, assess whether we can help, prepare for follow-up conversations and provide agreed services. Analytics is used only with consent to understand which pages are useful and how people find the site.
Who we share it with
We share data only with service providers needed to run the website and operate the business, such as our form delivery provider, hosting provider and Google Analytics when you have accepted analytics. We do not sell personal data.
How long we keep it
Enquiry records are kept for up to 24 months after the last meaningful contact unless we need them for an ongoing project, legal obligation or dispute. Analytics data is retained according to the provider settings in use at the time.
Your choices and rights
You can ask for access, correction, erasure, restriction or objection where those rights apply. You can also change your analytics choice at any time by using the Cookie settings button in the footer or by clearing browser storage.
Cookies and storage
We use one essential storage item to remember your analytics choice. If you accept analytics, Google Analytics may set cookies such as _ga and _ga_* to measure visits and usage patterns. Non-essential analytics does not load unless you accept it.